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Can a credit balance be refunded?
Credit balances may be refunded by cheque.
Shining a light on Christie Lake Kids
“In the presence of nature, a wild delight runs through the man, in spite of real sorrows.” -Ralph Waldo Emerson, 19th century American poet and philosopher
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Are the kids alright?
With three daughters of my own, I can understand the fear that parents face should one of your children suffer from a mental health issue.
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Consent for Information Release
Hydro Ottawa allows access to power consumption history to third-party service providers when an account holder has given written permission.
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Are there any tools available to help me compare rate plans?
There are two different online tools available to help customers make a choice and compare TOU, tiered, and ULO rate plans.
Interim Other Charges
Some of the other charges that may appear on Hydro Ottawa’s bill are explained below. All charges are subject to HST.
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Time-of-Use
With Time-of-use (TOU) prices, Regulated Price Plan (RPP) customers pay prices that generally reflect the relative value of electricity supply at different times of the day.
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FAQs
Why does Hydro Ottawa trim trees?
When trees are close enough to potentially contact overhead power lines, public safety and the uninterrupted supply of electricity can be compromised.
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How do I know if I have a contract with an electricity retailer?
If you have a contract with an electricity retailer, your electricity retailer’s name and phone number will be listed in the ‘’For You Information’’ box of your electricity bill.
Business Rates
PrintElectricity Rates1 - Effe
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