Hydro Ottawa allows access to power consumption history to third-party service providers when an account holder has given written permission.
If you would like to allow a third-party service provider to access your power consumption history, please complete our Consent for Information Release form and return it to Hydro Ottawa.
The form must be emailed to [email protected], along with the following information:
- Account number;
- Premise ID;
- Meter number;
- Time period;
- Power information you’re looking for (i.e. kWh, kVa, VAR, power factor); and
- Requested interval size (i.e. 5 minutes, 60 minutes, 24 hours).
A Special Billing Service Charge of $122* (billed in 15 minute increments with a minimum charge of one hour) is applied when customers request historical billing information. This does not include duplicate invoices and arrears certificates, which have a specific rate.
*Rate effective January 1, 2021