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What are the options available for electricity supply?
You have two options for electricity supply.
Generate. Store. Save: Everything you need to know about DERs
Powering your home just got smarter. Distri
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Is there a deadline to switch rate plan?
There is no deadline to change rate plan. If you don’t wish to make a change, there is nothing you need to do. You’ll continue to be billed under your current rate plan.
Data Request
There are several methods available to customers wishing to obtain more energy usage data than what is included on their bills:
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Put the Customer at the Centre of Everything
Back in 2011, Hydro Ottawa created its five-year Strategic Direction
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Swipe right on savings: Finding your perfect rate plan match
Choosing your perfect rate plan is a lot like dating - it's all about compatibility!
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Equal Monthly Payment Plan
With an Equal Monthly Payment Plan (EMPP), you can even out your payments over time.
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Can I reactivate an old account at a new address?
We cannot reactivate an old account at a new address. Each account number is unique..
How do I report a payment?
To report a Hydro Ottawa electricity bill payment, contact us by telephone at 613 738-6400 or by email.