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Can I reactivate an old account at a new address?
We cannot reactivate an old account at a new address. Each account number is unique..
Residential Rates
PrintElectricity Rates1 - Effe
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How do I report a payment?
To report a Hydro Ottawa electricity bill payment, contact us by telephone at 613 738-6400 or by email.
Shine a Light series
Hope is being able to see that there is light despite all of the darkness. ~Desmond Tutu, anti-apartheid and human rights activist
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Contractors & Developers
The Developer, Builder, Contractor, Renovator and Landscaper's Guide to Hydro Ottawa
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Rate Plan Comparison Tool
If you need help choosing which rate plan works best for you, you can take advantage of our Rate Plan
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Smart Meters
A Smart Meter monitors and records how much electricity you use and when you use it.
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Ontario Electricity Rebate
The Ontario Electricity Rebate (OER) is a provincially funded rebate that applies as a credit on qualifying electricity bills and reduces the pre-HST costs on customers’ bills by
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Keeping you and our crews safe
Hydro Ottawa crews work around the clock, year-round, and in many neighbourhoods across our city, to safely restore power or perform critical work on our infrastructure.
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Hot (energy) tips for a cool (and cost-efficient) home this summer
As spring blossoms into full swing and the promise of summer looms on the horizon, it's time to bid farewell to winter's chill and embrace the warmth of the season.
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