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Conditions of Service
Hydro Ottawa’s Conditions of Service is the contract between Hydro Ottawa and its customers that outlines how we do business together.
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Privacy Notice
HYDRO OTTAWA CUSTOMER PRIVACY NOTICE
This Customer Privacy Notice describes the principles Hydro Ottawa will use to protect the privacy of Personal Information of customers and other indi
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Staying safe during spring storm season
After living through three months of winter, it’s not surprising that we are ready to break out the flip-flops and do a happy dance when the mercury rises above the 10 degree Celsius m
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DER standards, agreement & other resources
Please find standards, sample agreement, resources, and Frequently Asked Questions related to Distributed Energy Resources listed below.
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How to Pay Your Service Invoice or Customer Layout
Hydro Ottawa offers many different options to pay your Service Invoice or Customer Layout. Choose the method that’s most convenient for you.
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Online billing is the new black
Unlike fast fashion - online billing isn’t just a trend.
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CHEO to receive new patient monitors as a result of Hydro Ottawa E-Billing campaign
The Hydro Ottawa initiative encouraged customers to switch to E-Billing between September and December 2016, donating $5 for every customer who registered.
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The Dos and Don’ts of Public Charging
With electric vehicles (EVs) becoming a more popular option for drivers, we are also seeing more and more public charging stations, generally called an Electric Vehicle Supply Equipmen
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Talkin' 'bout my generator
There’s a power outage in your neighbourhood. What do you do?
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What to know about Ultra-Low Overnight rates
On May 1, 2023, seven of Ontario’s 63 utilities began
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