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How do I cancel my online billing registration?
If you would like to cancel your online billing registration, you can complete our online
How do I pay my bill?
Hydro Ottawa offers many different options to allow you to make simple, on-time payments.
5 summer tips to save on your electricity bill
Spring is in the air and so is the prospect of summer.
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What software do I need to see my online bill?
You can access your online bill from any web browser that supports 128-bit encryption.
Hydro Ottawa continues its commitment to kids at CHEO in new E-Billing campaign
The funds will go towards upgrading the hospital’s paperless patient monitors, which are used almost every minute of every day across almost all inpatient units.
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Can I pay my online bill at my financial institution or by mail?
Yes, you can print your PDF bill and take it to your financial institution, or mail it to Hydro Ottawa for payment.
I just opened an account with Hydro Ottawa. When will I receive my first bill?
Hydro Ottawa issues bills on a monthly basis and you will receive your first bill within four to six weeks of opening an account.
Hydro Ottawa at the heart of change: Supports CHEO with new E-Billing campaign
All money raised as a result of the 2017 Go Paperless campaign will help fund the purchase of a new portable Echocardiography Machine for CHEO’s neonatal intensive care unit.
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I am moving and closing my account with Hydro Ottawa. When will my final bill be ready?
Your final bill will be ready approximately 3 weeks after your last day of service and will include the charges up to the day your service ended.
CHEO to receive new patient monitors as a result of Hydro Ottawa E-Billing campaign
The Hydro Ottawa initiative encouraged customers to switch to E-Billing between September and December 2016, donating $5 for every customer who registered.
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