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Do I need to be a Hydro Ottawa customer to create a MyAccount profile?
No, you do not need to be a Hydro Ottawa customer to create a MyAccount profile. All you need is a valid email address to sign up.
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Detection & Restoration
When your lights go out, here are the steps we take to detect and restore the power as safely and as quickly as possible.
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A resilient start to 2024: Prioritizing emergency preparedness for climate change and power outages
In terms of weather, 2023 made for another interesting, yet unsettling, year.
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A closer look at the most impactful outages of 2023
Mother Nature likes to keep us on our toes. Similar to years past, Ottawa faced its fair share of weather challenges in 2023 - from ice storms to tornadoes.
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The winter energy audit: Assessing and improving your home's efficiency
It doesn’t take much time living in Ottawa to discover that, particularly from January through March, Mother Nature can bring our city some of the coldest winter temperatures and incle
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High Voltage Vault Resources and Information
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If you own high voltage electrical equipme
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Green Button
Green ButtonⓇ allows customers to access, download and share their energy usage data and account information in order to get better insights into their consumption patterns, allowing the
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Outage alerts: Don’t be in the dark
Picture this: the lights flicker off unexpectedly, casting your space into darkness, the familiar hum of appliances going silent.
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