Online billing is the new black

Unlike fast fashion - online billing isn’t just a trend. When it comes to keeping life organized, online billing with Hydro Ottawa is as reliable as your favourite go-to outfit, offering a convenient, sustainable way to manage your bills, effortlessly and efficiently.

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Why paperless is always in style

  • Get your bill instantly: Say goodbye to waiting for paper bills! With online billing, you’ll receive an email notification as soon as your bill is ready.
     
  • Access anytime, anywhere: Online billing customers can view their bills and manage payments 24/7 from any device, whether you’re at home or on the go. It’s the convenience that fits your lifestyle.
     
  • Secure and reliable: No more worries about lost or stolen mail. Online billing offers a secure and reliable way to receive and view your statements. Our system uses advanced security measures to keep your data protected, so you can enjoy the convenience without worry.
     
  • All your bills in one place: No more rummaging through piles of paper to find that elusive bill. With online billing, all your past bills (up to two years) are neatly stored in one place. It’s perfect for tax season or tracking expenses—like having an impeccably organized closet, where everything is easy to find!
     
  • A greener choice: Opting for online billing is more than just a convenience—it’s a step toward a greener future. By cutting back on paper, you’re helping save trees and reduce emissions—small steps that add up to a big impact. And isn’t green always in fashion?
     
  • Never forget to pay a bill again: With so much going on day-to-day, the last thing you want to worry about is remembering to pay your bill. With automatic payment reminders and the option to set up pre-authorized payments, you’ll never have to worry about missing a due date. It’s peace of mind, every time.

Ready to update your billing style?

We know that making the switch can feel like a change to your routine, and that’s why we’ve made the process as simple as possible. 

  • Register online: Log in to MyAccount, select the ‘Billing’ icon, and follow the easy steps to choose your email notifications, review the Terms of Use, and set up due date alerts. It’s quick, convenient, and ready whenever you are.
     
  • By phone: Prefer a more personalized touch? Our customer service team is ready to assist you, just like a personal shopper for your billing needs. Call us at 613-738-6400, Monday to Friday, and we’ll assist you through the registration process.

So, ditch the paper, embrace the digital age, and let online billing make you wonder why you didn’t make the switch sooner. It looks good on you!

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