Canada Post service disruption

We understand that some of our customers may be affected by the Canada Post service disruption where mail delivery could be delayed. Take steps now to ensure continued access to your Hydro Ottawa bill and account information online. Learn more.

How do I add an additional account to my existing online account (MyAccount)?

Adding an additional account to your existing online account with Hydro Ottawa can be completed online.

Login to your existing online account.
Click on the ‘Add account’ icon.
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If you experience any difficulty adding or removing an account, contact us.

Canada Post service disruption

How do I add an additional account to my existing online account (MyAccount)?

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