Multiple accounts can be added to MyAccount at the same time. Once you’ve logged into MyAccount, select the “Account” tab and look for the “Add multiple accounts” button on the right-hand side next to the “Search” bar. You’ll be prompted to upload a CSV file with account details for all of the accounts you would like to add. Each CSV cannot exceed a file size of 10KB and must only include the following columns:
- Account number: The first 10-digits of your account number as shown on your bill (see sample bill below).
- Nickname: A short name to identify the account; leave blank if you don’t want to use one.
Last bill amount: The amount due from your last bill, including decimals (e.g., 100.01). - Enroll in online billing: Enter “Y” to enroll in online billing or “N” to decline.
- Enrolling in online billing means that instead of receiving paper bills in the mail, you’ll receive an enhanced email notification each time one of your bills is ready. If more than one bill is ready at the same time, then the email will include a summary of key billing details for each account on that billing cycle. Key details include the address, amount due, due date, and a partial account number. You can also link directly to a PDF of each account’s full bill or access all of your accounts and billing details anytime online by logging into MyAccount.
- If you don't want to see the key billing details in your email notification, you can switch to a standard notification in MyAccount. Standard notifications will only advise you that the bill is ready to be viewed online.
Click here to download a CSV file template.