I’ve requested a rate change. When will my new rate plan become effective?

Your rate change request will be processed up to 10 business days after receiving your Rate Selection Form. Once your form has been fully processed, your new rate plan will take effect on the first day of your next billing period or the following one, depending on where you are in your billing period.

For example:
If your billing period is from November 15 to December 14, and you requested to change your rate plan on November 24, your new rate plan will be effective on December 15.

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