Voice
CONNECTING WITH THE POWER OF VOICE
Find out how we’ve made connecting through the power of voice possible for our customers.
24/7 secure account access with VoiceID
24/7 access to your account balance, bill due date, amount of last payment, and date of last payment are just some of the information that is available to you through our Voice ID system, all without the assistance of a Customer Service representative.
Automated telephone notifications
Connecting with the power of voice means you will receive telephone notification about planned power outages related to infrastructure upgrades taking place in your community.
Smart audio from Amazon Echo and Google Home
Access your Hydro Ottawa account without the use of your laptop or phone. Simply ask Amazon Echo or Google Home for details about current power outages, your electricity account, current electricity rates, and ways to conserve electricity. Your voice, your information.
With Hydro Ottawa's voice options, access your account 24 hours a day, 7 days a week with Voice ID, stay informed on planned power outages with telephone notifications, and check on current power outages with Amazon Echo or Google Home.
If the power goes out, we’re here to help
Here are four ways you can report a power outage and get the latest updates 24/7.