Search
Showing results for 141 - 150 of 729
Why does my most recent consumption change a few days later under the time-of-use rate plan?
Recent consumption data is considered "unbilled usage" because it has not yet been validated by the provincial Meter Data Management and Repository (MDM/R).
What if some of my consumption isn't appearing in my account history?
Occasionally there may be communication difficulties between your meter and Hydro Ottawa's meter data collectors.
Why does my account no longer show time-of-use information?
Time-of-use information will only appear if your online account is active.
Why am I unable to view my Time-of-Use information after I close my account?
Once you close your account, you may still view up to two years of electricity consumption based on your regular bill intervals. Time-of-use information is only available for active accounts.
Image
A Wattson Story of an Elf Off the Shelf
If you’re reading this, I need your help! I made a mistake and I need to fix it before I disappoint Santa Claus!
Image
I don’t have a smartphone. I only have a landline and email address. How does the Hydro Ottawa app help me?
If you are not able to use the app, do not worry. Similar information is available to you through your online account.
I received a message about a planned power interruption. What does this mean?
You may receive an email and/or a text/SMS from Hydro Ottawa regarding planned power interruptions scheduled for your address (service address). Automated telephone calls will continue for som
Ontario's four largest utilities unite to warn of scams this holiday season
OTTAWA – The busy holiday season is primetime for scammers looking to take advantage of unsuspecting victims – especially leading into weekends.
Image
July 5, 2019
Hydro Ottawa Limited Major Event: July 5, 2019
Image
