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Why does my account no longer show time-of-use information?
Time-of-use information will only appear if your online account is active.
Why am I unable to view my Time-of-Use information after I close my account?
Once you close your account, you may still view up to two years of electricity consumption based on your regular bill intervals. Time-of-use information is only available for active accounts.
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A Wattson Story of an Elf Off the Shelf
If you’re reading this, I need your help! I made a mistake and I need to fix it before I disappoint Santa Claus!
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I don’t have a smartphone. I only have a landline and email address. How does the Hydro Ottawa app help me?
If you are not able to use the app, do not worry. Similar information is available to you through your online account.
I received a message about a planned power interruption. What does this mean?
You may receive an email and/or a text/SMS from Hydro Ottawa regarding planned power interruptions scheduled for your address (service address). Automated telephone calls will continue for som
Ontario's four largest utilities unite to warn of scams this holiday season
OTTAWA – The busy holiday season is primetime for scammers looking to take advantage of unsuspecting victims – especially leading into weekends.
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July 5, 2019
Hydro Ottawa Limited Major Event: July 5, 2019
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November 1, 2019
Hydro Ottawa Limited Major Event: November 1, 2019
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Beacon Hill-Cyrville - Planned Power Interruption
On September 20, 2021, Hydro Ottawa will be in your neighbourhood to perform planned work, which is necessary to maintain the reliability of the electrical distribution system in your area.