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Where can I find my bill online?
Your bill is available through your online account. If you don't have one yet, registration is easy – it takes just a few minutes.
Hydro Ottawa crew headed to Maine to help restore power after severe storm damage
OTTAWA – October 17, 2019 – A crew of 26 Hydro Ottawa employees are en route to Augusta, Maine, to address the damage incurred after a powerful storm ripped through the state
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Fall Back to Energy Efficiency
It’s that time of year again, and this time we get that coveted extra hour of sleep!
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How can I update my billing address?
To update your billing (mailing) address without changing your service address, please contact a Customer Service representative online or by telephone
How do I pay my bill?
Hydro Ottawa offers many different options to allow you to make simple, on-time payments.
Does Hydro Ottawa offer an automated Credit Card payment option?
Hydro Ottawa offers automated payment plans where the amount due is automatically withdrawn from your bank account on the due date.
Can I make a payment in person at your office?
Hydro Ottawa does not accept payments in person.
What happens if there isn’t enough money in my account to cover my PAP withdrawal?
If a pre-authorized payment is returned due to non-sufficient funds (NSF), a Returned Payment *Charge plus any bank charges will be applied to your account.
Why is my last payment not appearing through my online account?
Your online account is updated as payments are received.
I am in the process of preparing my yearly tax return. How can I get copies of my electricity bills from last year?
Billing and usage data is available through your online account, free of charge, for up to two years’ worth of data.