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What are the thresholds under the tiered rate plan?
The threshold changes with the season to reflect changing usage patterns – for example, there are fewer hours of daylight in the winter and some customers use electric heating.
What happens if I exceed the monthly threshold?
Tiered rates give you the flexibility to use electricity at any time of day at the same price, but that rate will go up if you exceed the threshold during the month.
How do I know if I have a contract with an electricity retailer?
If you have a contract with an electricity retailer, your electricity retailer’s name and phone number will be listed in the ‘’For You Information’’ box of your electricity bill.
What price do I pay if I’ve signed a contract with an electricity retailer company?
For customers that have signed up for a contract with an electricity retailer, the price is set out in the contract which is not regulated by the Ontario Energy Board.
The people behind electricity: Part 4
The COVID-19 pandemic has impacted everyone around the world, and in an effort to protect one another, we are all shifting the way we live, work and play.
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2021: A new year for energy-saving resolutions
2020 was full of surprises and changes, both good and bad. Amidst these changes, our energy usage habits have changed too.
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12 podcast episodes to energize your mind
Hydro Ottawa’s ThinkEnergy podcast looks at emerging trends and technologies, featuring conversations with fascinating experts in the fast
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Millennials choose Top Employer award-winner, Hydro Ottawa
OTTAWA – For Distribution Engineer Intern, Joanna Abalos, choosing a career at Hydro Ottawa was a natural development following her graduation from Carleton University.
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Top Questions
How many power outages are expected to occur during the work being completed and for how long should we expect to have no power?
There will be an outage scheduled for each transformer imp
Hydro Ottawa donates $30,000 toward youth mental health at CHEO
OTTAWA – Today, in honour of this year’s Bell Let’s Talk campaign, Hydro Ottawa presented CHEO with a $30,000 donation in support of its child and youth m
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