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Data Request
There are several methods available to customers wishing to obtain more energy usage data than what is included on their bills:
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Data Request Form Confirmation
Thank you for your submission
Please check your inbox for a confirmation email with a case number referenced should you have any questions about your request.
Tiered rates bill sample
This tiered rates bill example allows you to find detailed explanations quickly and easily for each section of your bill.
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Ultra-Low Overnight (ULO) bill sample
This ULO bill example allows you to find detailed explanations quickly and easily for each section of your bill.
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Time-of-use rates (TOU) bill sample
This TOU bill example allows you to find detailed explanations quickly and easily for each section of your bill.
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Financial Assistance
We understand that sometimes life can take an unexpected turn, and as your community utility, we are here to help.
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Pre-Authorized Debits Agreement Terms and Conditions
You (the “Payor”) agree to comply with the following terms and conditions of this Pre-Authorized Debits (“PAD”) Agreement in the payment, through the pre-authorized debit of your finan
Supply Chain
Hydro Ottawa regularly seeks out suppliers and contractors of products and/or services.
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Navigating fraud in a digital era
In an era of advanced communication and technology, being vigilant against fraud is more crucial than ever. At Hydro Ottawa, your safety and security are our priority.
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