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Outage Causes
We supply electricity to over 353,000 residences and businesses through a vast network of hundreds of thousands of individual components such as poles, cables, conductors and switches.
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Are there any tools available to help me compare rate plans?
There are two different online tools available to help customers make a choice and compare TOU, tiered, and ULO rate plans.
Mer-Bleue - New Municipal Transformer Station
December 2024 - May 2027
To ensure Ottawa’s eastern region has t
Green Bonds
Hydro Ottawa is committed to being a leading partner in a smart energy future.
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Delivery Charge
The delivery charge covers the costs of delivering electricity from generating stations across Ontario to Hydro Ottawa and then to your home or business.
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Osgoode Ward - Pole replacement project
Starting the week of February 3, 2025, Hydro Ottawa will be replacing hydro poles and equipment on Farmers Way and Piperville Road.
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What you need to know about winter outages
As winter’s chill sets in, so does the risk of winter storms.
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Cyber security, the electricity grid and you
As cybercrime continues to escalate across Canada, organizations face the pressing challenge of protecting critical infrastructure against increasingly sophisticated threats.
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Power Quality
Indications of a power quality problem could be as subtle as lights dimming or momentary power outages.
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