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Manage Your Account Online

Looking for online access to your account balance, payment history and electricity consumption? You can access a wealth of information about your Hydro Ottawa account.

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Hydro Ottawa is powering the region’s future

It’s not just about keeping the lights on in the nation’s capital anymore.
Kelly Landry, left, acting manager of human resources, service centre and technology, and Sarah Green, director of IT planning, programs and grid technology at Hydro Ottawa.

Eco Home

Eco Home Image

Electrical service requests form

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Request to excavate

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PSA: Hydro Ottawa prepares for spring ice storm

OTTAWA – The National Capital Region is expecting significant snow and ice accumulation this w
Hydro Ottawa crews work on an icy residential street during the 2023 Ice Storm

Rideau-Vanier Ward - Pole replacement project

Underground Service Trench

If you are undertaking a construction project that requires an underground service trench, the guidelines below will allow you to complete your work safely and in accordance with regul
Underground Service Trench

Low-Income Energy Assistance Program

If you’re behind on your electricity bills, you may qualify for emergency financial assistance.
A residential neighbourhood at night

Residential Renovations

If you're renovating your home, here are some helpful tips and useful advice regarding electrical service to keep in mind.
A collection of Hydro Ottawa technical drawings

Miscellaneous

Any damage to Hydro Ottawa property, either deliberate or accidental, must be reported to Hydro Ottawa by calling 613-738-6400.
Spool of electrical cable