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Stay back: Your life's on the line
Spanning across our city is an extensive network of energy infrastructure, comprising over 3,000 kilometres of underground cables and 2,700 kilometres of overhead wires supported by 50
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Thank you
The form has been submitted.If you need assistance, contact Hydro Ottawa by replying to your confirmation email.
March 27, 2025
Prior To Major Event1. Did the distributor have any prior warning that the Major Event would occur? No.
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Electrical Service Requests
If you are submitting a service request, our service layout team will review it and contact you within 10 business days to discuss your project/request a
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Types of DERs (Emergency back-up, Net metering, Load displacement and Stand-alone)
Four options exist for connecting energy sources like generators and batteries into your home or business electrical system:
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Distributed Energy Resources (DERs)
You have the power.
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Preliminary Consultation Information Request
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Industrial Conservation Initiative (ICI)
The Industrial Conservation Initiative (ICI) is a demand response program aimed at shifting large electricity users’ consumption to off-peak hours.
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Substation City: Inside Ottawa’s electric expansion
Ninety-two substations power all of Hydro Ottawa’s customers across our 1,116 sq/km service territory.
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Kanata North System Expansion
January 2025 - October 2025