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Rate options FAQs
1 - What is Customer Choice?
Customer Choice is an Ontario Energy Board (OEB) initiative that allows Regulated Price Plan (RPP) customers to choose their
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Outage Causes
We supply electricity to over 353,000 residences and businesses through a vast network of hundreds of thousands of individual components such as poles, cables, conductors and switches.
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Are there any tools available to help me compare rate plans?
There are two different online tools available to help customers make a choice and compare TOU, tiered, and ULO rate plans.
Bay Ward - Pole replacement project
Starting February 10, 2025, Hydro Ottawa will be replacing hydro poles and equipment on Black Friars Road and Prince Charles Road.
Mer-Bleue - New Municipal Transformer Station
December 2024 - May 2027
To ensure Ottawa’s eastern region has t
Knoxdale-Merivale Ward - Planned Power Interruption
On February 3, 2025, Hydro Ottawa will be in your neighborhood to perform tree trimming. To undertake this work safely, a planned power interruption will be required. Below are the details:
River Ward - Planned Power Interruption
On January 29, 2025, Hydro Ottawa will be in your neighborhood to perform tree trimming. To undertake this work safely, a planned power interruption will be required. Below are the details:
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Electricity Rates1 - Ef
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Green Bonds
Hydro Ottawa is committed to being a leading partner in a smart energy future.
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Delivery Charge
The delivery charge covers the costs of delivering electricity from generating stations across Ontario to Hydro Ottawa and then to your home or business.
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